Learning Support Client Satisfaction Survey

Publication Details

The Ministry of Education carries out satisfaction surveys of parents and educators about our specialist learning support core services.

Our core services are:
  • early intervention
  • behaviour
  • communication
  • Ongoing Resourcing Scheme (ORS)

This survey helps us identify what we can do better and how we are performing against our service promise and targets.

Author(s): Evidence, Data and Knowledge Group [Ministry of Education]

Date Published: Varies

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  • 2018 Learning Support Satisfaction Survey

    This report presents the results from the Ministry of Education’s 2018 Learning Support Satisfaction Survey. The Ministry carries out this survey every year to learn from parents and educators what aspects of service delivery are doing well, and areas for improvement.

    Author(s): SE&S Manager Performance Quality and Capability

    Date Published: February 2020

  • 2017 Learning Support Client Satisfaction Survey

    This report presents the results from the Ministry of Education’s 2017 Learning Support Client Satisfaction Survey. The Ministry carries out this survey every year to learn from parents and educators what aspects of service delivery are doing well, and areas for improvement.

    Author(s): SE&S Manager Performance Quality and Capability

    Date Published: December 2018

  • 2016 Client Satisfaction Survey

    This report presents findings from the Special Education Services 2016 Client Satisfaction Survey.

    Author(s): Evidence, Data and Knowledge Group, Ministry of Education.

    Date Published: August 2017

  • 2015 Client Satisfaction Survey

    This report presents findings from the Special Education Services 2015 Client Satisfaction Survey.

    Author(s): Evidence, Data and Knowledge Group, Ministry of Education.

    Date Published: September 2016

  • 2013 Client Satisfaction Survey

    This report presents findings from the Special Education Services 2013 Client Satisfaction Survey.

    Author(s): Research Division, Ministry of Education.

    Date Published: September 2014

  • 2012 Client Satisfaction Survey

    This report presents findings from the Special Education Services 2012 Client Satisfaction Survey.

    Author(s): Luke Smith, Megan Lee, Carin Sundstedt, Research Division, Ministry of Education.

    Date Published: February 2013

  • 2011 Client Satisfaction Survey

    This report presents a summary of findings from the Special Education Services 2011 Client Satisfaction Survey and discusses potential improvements to the design of the survey, in order to ensure the findings from subsequent surveys are as meaningful and useful as possible.

    Author(s): Luke Smith, Research Division, Ministry of Education.

    Date Published: August 2011

  • Learning Support Client Satisfaction Survey

    The Ministry of Education carries out satisfaction surveys of parents and educators about our specialist learning support core services.

    Author(s): Evidence, Data and Knowledge, Ministry of Education.

    Date Published: Various

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