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Evaluation of student facing web-based services: Any Questions (Nielsen/NetRatings) Publications

Publication Details

This document is the final service report developed by Nielsen/NetRatings relating to the AnyQuestions website and is complemented by two similar reports relating to an evaluation of the Studyit website and Wicked website.

Author(s): Nielsen/NetRatings

Date Published: December 2007

Summary

It is a culmination of findings delivered through two phases of research activity relating specifically to the AnyQuestions website – preliminary analysis of existing research materials and the conduct of quantitative research among the site’s current user base. Alongside this evaluation is one conducted by CORE Education, making use of a differing research methodology and analysis techniques to enhance the depth and breadth of the evaluation.

This report delivers an evaluation of the extent to which AnyQuestions impacts student learning as well as its impact on teachers, librarians and parents. It is supported by two additional documents, the first which summarises the findings from the phase 1 analysis of existing materials, including conduct of an Expert Usability Review of the existing website and other similar online learning sites globally; and the second provides a summary of responses to the quantitative research (phase 2) in chart and table format.

On completion of an evaluation of the Studyit and Wicked websites, an holistic piece of analysis and reporting will be delivered to determine how web-based services (in general) are currently aligning and integrating with children and young people’s overall learning experiences and outcomes.

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