Evaluation of Student Facing Web-Based Services: Studyit (Nielsen/NetRatings)

Publication Details

Please note, this page has now been updated, document now available in full HTML. This document is the final service report developed by Nielsen/NetRatings relating to the Studyit website and is complemented by two similar reports relating to the evaluations of the WickED and AnyQuestions websites.

Author(s): Melanie Ingrey & Tony Marlow

Date Published: August 2008

Appendices

Satisfaction across first time users and those who have visited more than once

	All Students N=365	First time users N=121	Used two or more times N=254
The site is available all the time (24/7)	4.47	4.18	4.59
The study support value I get out of the discussion groups/forums	4.23	3.88	4.25
How up-to-date the site information is	4.13	3.97	4.19
How easy the site is to use	4.01	3.82	4.08
The relevance of subject information to what I am asked to do at school	3.99	3.76	4.08
The relevance of the information to NCEA assessments	4.09	3.78	4.21
The study advice provided on the site	3.97	3.81	4.03
How well Studyit fits in with my overall study efforts	4.00	3.81	4.07
The speed and responsiveness of the site	3.90	3.76	3.95
The ability to pose questions to teachers	4.15	3.87	4.27
The general NCEA information provided	3.96	3.74	4.07
Being able to offer support and advice to other students	3.96	3.78	4.04
Communication Tools (e.g. the forums)	3.96	3.74	4.06
The look and feel of the site	3.80	3.63	3.87
Being able to connect with other students	3.77	3.66	3.80

Detailed satisfaction scores across site elements

**Locations where Studyit is used**
	AllStudents N=129	Students 10-15 years N=296	Students 16-19 years N=75
Home	88.0%	84.0%	89.5%
School library	24.3%	9.3%	28.4%
School classroom	22.4%	17.3%	24.0%
Public library	2.7%	1.3%	3.0%
Study Centre	1.9%	0%	2.0%
Somewhere else	2.1%	1.3%%	2.0%

**Male students’ vs Female students’ achievement levels across specific subjects**
	Males				Females
	Not achieved	Achieved	Achieve with merit	Achieve with excellence	Not achieved	Achieved	Achieve with merit	Achieve with excellence
NCEA – Maths	3.7%	22.9%	36.7%	36.7%	5.9%	34.3%	39.3%	20.5%
NCEA – Science	3.7%	29.4%	31.2%	35.8%	7.5%	24.3%	40.2%	28.0%
NCEA – English	8.3%	43.1%	35.8%	12.8%	5.4%	36.0%	32.6%	25.9%